Frequently Asked Questions
Most brands can get started within a few days. Once we review your shipping needs and integrations, we configure your workflow, activate automation rules, and onboard your team.
Yes. We support Shopify, Etsy, Amazon, and custom websites, as well as API-based order flows. Orders sync automatically, and tracking data is pushed back to your channels in real time.
Yes. While we do not operate a full returns center, we can assist with receiving returned packages, inspecting items, and either holding, re-sending, or disposing of them according to your instructions.
We support major U.S. carriers, including USPS, UPS, FedEx, and DHL. Our system automatically selects the most suitable carrier rate based on speed and cost, and handles label purchase and retries on your behalf.
We operate on a simple package-based model. Since we don’t charge storage or pick-pack fees, pricing stays predictable. Contact us for a customized quote based on your volume and workflow.
Yes. Our scanner-guided fulfillment flow and automated label system adapt to your catalog, packaging rules, and carrier preferences. For unique needs, we configure custom operational steps for your brand.